In October 2023 Ray Hayes (LAA Chairman & Executive Director at SPL) was asked to attend the TRSA Annual Conference. For the second time Ray was asked to be on a panel of international CEO’s and Executives for a Q&A session.
During this panel discussion, these distinguished industry executives shared their perspectives on various aspects of textile services, covering topics such as sustainability, technological advancements, customer experience, and market trends. They also delved into the challenges and opportunities that lie ahead, offering invaluable insights into how the sector can adapt and thrive in a rapidly evolving global marketplace.
The Panel
Hartmut Engler, as the Managing Director of CWS Workwear International, has played a pivotal role in establishing the company as a leading provider of workwear and textile management solutions. His experience in international business operations and deep understanding of the evolving needs of customers will shed light on the future of workwear and its integration with sustainable practices.
Xavier Martiré, the CEO of Elis Group, brings a wealth of knowledge and expertise in the field of professional textile rental and hygiene services. Under his leadership, Elis Group has expanded its global footprint and become a trailblazer in sustainable and circular economy practices. Martiré’s insights into creating a greener and more efficient textile services ecosystem will undoubtedly inspire and inform industry professionals.
Ray Hayes, Executive Director and Board Member of SPL Pty Ltd. Ray’s visionary thinking extends beyond his role at SPL. His expertise in RFID technology integration has set him apart as the go-to expert in the laundry industry. He has played a pivotal role in designing a fully integrated RFID system, giving SPL a distinct competitive advantage.
Jim Kearns, serving as the EVP and CFO of Alsco Uniforms, has been instrumental in driving the financial success and operational excellence of the company. His comprehensive understanding of financial strategies and market dynamics will provide valuable insights into the financial aspects of the textile services industry and its potential for continued growth.
Over the next four issues of Laundry Link News Ray will share the Panels prospective on the following questions as presented by the Panel.
- Customer Sustainability and ESG Demands
- Technological Impact on the Industry
- Global Regulations and Business Impact
- Measuring Customer Satisfaction
- Operational Changes and Market Evolution
- Maintaining Core Values and Culture
- Economic Uncertainty and Industry Outlook
Stay tuned!